Principal, Commercial & Sales Operations Excellence (1109)

Greater Boston, MA
Full Time
CE
Executive

Who we are:    
Axtria is a global provider of services and solutions in data analytics, business consulting and software technology for the Life Science and Pharmaceutical sector. We seamlessly leverage data to build insights for our clients and deliver scalable processes that are critical for commercial operations, analytics, and innovative AI technology success. We help our clients gain a competitive edge with the goal of improving patient outcomes and driving business growth. (Axtria Solutions) . 

Why Axtria: 
Our offerings and product suite deliver tailored solutions for the Life Sciences industry, enabling innovation across their commercial organizations. Our cloud-based platforms enable customers to efficiently manage data, leverage data science to deliver insights for sales and marketing planning and manage end-to-end commercial operations. With customers in over 30 countries, and 3700+ employees, Axtria is a highly specialized global commercial solutions providers in the Life Sciences industry.

The Role.
Axtria’s Commercial Excellence (CE) practice is a global team that strives to deliver best-in class solutions and products that support operational analytics, sales operations and business technology-oriented solutions for our customers. Our success has been undeniable in projects related (but not limited to) Sales Force Effectiveness and Analytics, Incentive Compensation, Customer Targeting and Call Planning (heuristics or response model based), Sales Performance Management, implementations, Ad-hoc analysis, field insights and reporting, and Marketing analytics and operations. Our strategic consulting solutions have helped our clients hone their Commercial Model Design & Analytics (CMD) process ensuring exponential growth through world class partnership and engagement in both pre and post launch scenarios.

Job Description:
Our CE team is seeking a highly consultative client focused leader & strategist who will continue to build Axtria’s footprint in the Boston area. This individual should be a strategic business development leader, a client delivery specialist in CE and be able to lead in a motivating and highly engaged manner internally.  

  • You will lead a team to deliver operational analytics, sales operations & business technology-oriented solutions for our Greater Boston, Commercial Excellence practice. Projects will be primarily related to (but not limited to) Sales Force Effectiveness and Analytics, Incentive Compensation, Customer Targeting and Call Planning (heuristics or response model based), Sales Performance Management, implementations, Ad-hoc analysis, field insights and reporting, and Marketing analytics and operations
  • You will assist evangelizing, implementing and optimizing our Sales Operations Platform, a leading-edge SaaS suite
  • This role will be responsible for managing multiple consulting projects of varying complexity, ensuring on-time and on-budget delivery for clients, helping the organization achieve high CSAT & NPS scores while building reoccurring revenue pipeline.
  • You will be actively involved in building RFPs / proposals and presenting to clients furthering the relationships with the senior level industry executives (SD/ED/VP).  
  • Building new business relationships and growing our current client base is paramount; this will be roughly 30-50% of the role and you will liaise with our Client Partners (Vertical) and Accounts teams directly as the CE SME. 
  • Strategize innovative solutions for clients as our relationships and capabilities expand within existing accounts.
  • You will own overall customer satisfaction and manage P&L responsibilities with margin management and overall ARR in mind. 
  • Cross functional work with Talent Acquisition as a “Talent Champion” and brand ambassador and partner to Marketing to ensure Axtria’ s presence in the local market is strong and continues to build momentum while growing our high-performance culture and team.  Includes active participation in thought leadership and market impact activities.

Desired Skills & Experience:
  • Bachelor’s degree in business, engineering or related discipline. Advanced degree or MBA preferred.
  • 15+ years of relevant experience in consulting, focused in the commercial pharmaceutical domain.
  • SME level experience in one or more of the following under Sales Operations or delivery of Sales Performance Management: Incentive Compensation, Sales Ops, Territory Management/Alignment, SPM cloud implementations.
  • Strong consultative selling skills and experience managing senior stakeholders and accounts. Record of developing long-term relationships with executives in the pharmaceutical/ healthcare industry.
  • Strong leadership and experience working in global teams in an on/offshore model. Excellent time management and prioritization skills that allow for multi-tasking concurrent projects

Location, Perks and Benefits:
Axtria is looking for exceptional talent to join many of our rapidly growing global teams. People are our biggest perk, and our transparent and collaborative culture offers a chance to work with some of the brightest minds in the industry. We want our legacy to be the leaders we produce for the industry. Will you be next?
  • Greater Boston, MA - in office, or client site, three days a week. 
  • U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
  • US Corporate office- Berkeley Heights, (or other Axtria US office locations: California, Boston, and Chicago) 
  • Travel up to 25% to client sites and conferences. 
  • Performance-based compensation package including salary and bonus. 
  • Comprehensive Medical plans, HSA, and FSA with company contributions 
  • Flexible PTO and company-paid holidays. 
  • Retirement program with company match
  • The exact nature of duties as well as the salary and compensation package will be commensurate with experience and salary history.


For USA applicants: Axtria is an EEO/AA employer M/F/i/t/d.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veterans, protected genetic information, political affiliation, or any other characteristics protected by laws, regulations, or ordinances.  

Key words: 
"Sales Operations", "business development", IC alignments, call planning, field force, field insights, analytics, sales operations platform, market analytics, market insights, leadership, career management, growth, P&L management, delivery, pre-sales, TCV, ARR, evangelization, commercial pharma, pre-post launch, data, product, SaaS, managed service, modular, Boston area, net: new logo, accounts, executive stakeholder, C level, project/program, technical, solutions, client, QBR, CSAT, portfolio, GTM, Sales Force, NBA, thought leadership.  

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